About the Opportunity
This role combines order processing and light warehouse support in a full-time, on-site position. Based in St Leonards, you'll be responsible for managing orders, customer enquiries, basic warehouse dispatch and supporting onsite training Academy.
Key Responsibilities:
* Process customer orders as well as quotes in SAP
* Manage incoming customer calls and online chat
* Coordinate local urgent deliveries and pick-ups via courier
* Support with outbound dispatch of small stock volumes (2–5 shipments per week)
* Manage emergency warehouse inventory (approx. 70 SKUs)
* Support onsite Academy training sessions – coordinate attendees, logistics and guest welcome
* Liaise with sales reps, service technicians and teams across NSW
* Use SAP (migrating to S/4HANA), Salesforce and Excel for day-to-day operations
We're looking for someone who is highly organized, has excellent communication skills and can work independently.
Requirements:
* Excellent communication and problem-solving skills
* High level of organizational skill
* Ability to work independently and collaboratively
What We Offer:
A dynamic work environment with opportunities for growth and development.
Why Join Us:
We offer a competitive salary and benefits package, including access to ongoing training and development opportunities.