Overview
Up to $45.04 per hour inclusive of 24% casual loading
Saltwater Busselton, currently under construction in the heart of Busselton's Cultural Precinct and due to open in May, is a multi-use facility including an A-class art gallery, 640 seat theatre and state of the art conference suite overlooking Geographe Bay. Join us and help shape the future of arts and culture in the region.
About the role
The Ticketing Officer plays a key role in the successful operation of Saltwater and the Old Courthouse Complex. As the first point of contact for visitors, this position provides exceptional customer service and supports ticketing operations. Reporting to the Venue Operations Supervisor, this position is essential in delivering a professional, welcoming, and well-organised precinct experience.
What you'll be doing
* Deliver high quality customer service and manage ticket sales across online and in-person channels.
* Respond to enquiries about events, exhibitions, and venue hire.
* Maintain a clean, welcoming venue and ensure building security when opening or closing.
* Build and manage events in the ticketing system, ensure accurate information, and liaise with hirers.
* Support merchandise accessioning and assist with event planning and general administrative tasks.
What you'll bring to the role
The ideal candidate will align with the City's Values and be able to demonstrate the below competencies:
* Minimum 3 years' experience in ticketing or event logistics.
* Strong computer skills and confidence learning new systems.
* Excellent communication and customer service skills.
* A positive attitude, flexibility, and willingness to support a variety of tasks.
Pre-employment requirements
* Proof of right to work in Australia
Hours and conditions
This role is casual and the working days and times are expected to vary between day and evening shifts, including weekends.
Saltwater Busselton is more than a venue – it's a cultural landmark in the making. This is your chance to be part of its foundation, contribute to its legacy, and help deliver world-class arts experiences to the Busselton community.
Apply
Please click 'Apply' and follow the prompts. Please attach your current resume to your application.
Diversity and inquiries
The City of Busselton aims to have a workforce that reflects the diversity of our customers and encourages applications from Aboriginal Australians, people from culturally diverse backgrounds, people living with a disability and people of all ages.
Enquiries
Steve Sandison; Venue Operations Supervisor on (08) 9781 08*** or Human Resources on (08) 9781 1***.
Closing date
Applications are invited until 4.30pm on Monday, 30 March 2026. Screening of applications may take place throughout the advertising period.
Attachments
Position Description - Casual Ticketing Officer.pdf
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