About this role:
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* This is a Full-time opportunity based at Bohle Townsville, QLD.
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* As a Storeperson/Forklift Driver, you will be responsible for delivering exceptional customer service and attaining operational excellence within the warehouse.
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Your key responsibilities:
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* Deliver exceptional customer service to all customers, primarily over the phone or via online orders.
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* Assist with day-to-day warehouse and store operations, with approximately 80% warehouse duties such as putting stock away, loading, and unloading.
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* Operate a forklift for the best part of the role — forklift experience and a valid licence are essential.
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* Manage stock movements, including receiving inbound deliveries and loading customer orders for distribution, while complying with safety requirements.
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* Accurately complete documentation and ensure proper labelling and presentation of stock.
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* Use computer systems daily — computer literacy is essential; you'll be expected to learn and use SAP.
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* Answer phone enquiries and support online order processing.
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Requirements:
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* Current forklift license with sufficient experience.
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* Computer literacy is essential.
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* Ability to lift and move heavy products as required (manual handling involved).
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* A positive attitude and team-oriented mindset in a fast-paced environment.
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* A strong work ethic and commitment to safety procedures are essential.
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* Strong communication skills and listening skills, with the ability to build relationships.
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What we offer:
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* Supportive and collaborative culture that fosters innovation and inclusion.
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* Care and wellbeing package includes paid parental leave, superannuation payment, and access to an employee assistance program.
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* Rewarding career with on-the-job learning, development, and upskilling opportunities.
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