Store Leadership Opportunity
We are seeking a dedicated and passionate individual to lead our store team. As a Store Manager, you will be responsible for delivering exceptional customer service, creating memorable experiences, and cultivating a positive work environment.
The ideal candidate will have a genuine passion for leading by example, setting and managing expectations, and supporting their management team. Strong verbal communication skills are essential to share business messages throughout the store and with external partners.
Key Responsibilities:
* Lead and inspire your team to deliver exceptional customer experiences, fostering a welcoming and vibrant shop floor.
* Drive sales growth through analysing key business metrics, setting targets, and maximising sales through events, parties, and outreach initiatives.
* Manage the shop's financials, controlling staffing, operational costs, and stock levels to maintain a healthy retail margin.
* Recruit, train, and develop a diverse and talented team, ensuring they are well-prepared to meet sales and service goals.
* Foster a positive work environment through effective communication, regular team check-ins, and promoting work-life balance.
Benefits:
* 50% discount on Lush products
* Profit-based bonus
* Paid day off for your birthday
* Employee assistance programme
This is an exciting opportunity for a motivated and customer-focused individual to take their leadership skills to the next level and make a meaningful contribution to our business.