Company Description
Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.
Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.
The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.
Hospitality is a work of heart ,
Join us and become a Heartist .
Job Description
Our Concierge team is responsible for providing first impressions to our guests, and as a Concierge Team Leader, your key responsibilities will include (but not limited to):
* Welcoming guests.
* Carrying luggage.
* Valet parking guest vehicles.
* Explaining hotel facilities.
* Maintaining the cleanliness standards of the Hotel entrance.
* Providing tourism information including dining and entertainment recommendations.
* Promoting the Accor Live Limitless Loyalty Program.
* Ability to work a flexible 7-day roster including AM and PM shifts.
You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.
Qualifications
The successful candidate will have previous experience in a similar role plus (but not limited to):
* Ability to lift sometimes heavy luggage.
* Ability to work as part of a team but also independently.
* Ability to provide prompt and efficient service including upselling advantageous.
* Time management skills with the ability to multi-task.
* Responsible Service of Alcohol and
* C Class Driver's Licence (Manual).
Additional Information
The Pullman brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:
* Ongoing Career and Professional Development Opportunities
* A Rewarding Work Environment
* Global Discounts on Hotel Accommodation & Food and Beverage
Click 'Apply' today to begin your journey with Accor Hotels. #J-18808-Ljbffr