We are seeking a proactive and experienced Medical Receptionist to support the seamless flow of patients for all medical practitioners in our facility. The ideal candidate will demonstrate initiative in providing clerical support and possess the ability to coordinate with other staff members effectively.About Us:We are a reputable healthcare facility dedicated to providing exceptional patient care. Our team is committed to creating a welcoming and efficient environment for all patients and visitors.Key Responsibilities:Patient Interaction: Greet and attend to patients in person and over the phone, ensuring a welcoming and professional environment.Appointment Scheduling: Schedule patient appointments, consultations, and follow-up visits using electronic scheduling systems, coordinating with healthcare providers and patients to optimise appointment availability and minimise wait times.Administrative Support: Provide clerical support to medical practitioners, including managing patient records, processing billing and payments, and handling correspondence.Team Coordination: Collaborate with other staff members to ensure efficient patient flow and clinic operations.Essential Criteria:Experience: Proven experience in administration, preferably within a medical or healthcare setting.Communication Skills: Effective written and verbal communication skills, with the ability to interact professionally with patients, healthcare providers, and team members.Teamwork and Independence: Demonstrated ability to coordinate with other staff members and work independently as part of a multidisciplinary team.Desirable Attributes:Organisational Skills: Strong organisational and time management abilities, with attention to detail.Technical Proficiency: Familiarity with medical software systems and electronic health records.Customer Service Orientation: A patient-centered approach with a commitment to providing high-quality service.Join our team and contribute to delivering exceptional healthcare services to our community.
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