Rentokil Pest Control in Adelaide has an excellent opportunity for a local Service Manager - Pest to join our team servicing the Adelaide region on a permanent full-time basis.
Reporting to the Operations Manager, you will be responsible for managing and developing a team of Pest Technicians to ensure quality delivery of service and customer satisfaction.
The main duties for this role will include, but not be limited to:
1. Supervise, develop and coach the Pest Technician team
2. Conduct & participate in monthly team and safety toolbox meetings
3. Conduct regular quality audits
4. Induct new staff members to the team
5. Manage and schedule service runs
6. Administration related to servicing activities
7. Manage customer feedback
8. Cover service runs for Pest Technicians when required
The ideal candidate will possess:
1. Previous experience in a Supervisory or Management role (minimum 2 years)
2. Excellent customer service and negotiation skills
3. Excellent communication skills, both written and verbal
4. Ability to work well under pressure and meet KPI’s
5. A current Australian Driver's licence is essential
Please note that our recruitment process involves the completion of reference checks, medical checks, and police checks.
You will receive a competitive salary package, a fully maintained company vehicle, mobile phone, and company uniform. If you're looking for a role where there are no two days the same, then we want to hear from YOU!
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