Quest Tamworth comprises of 40 serviced apartments including 1, 2 and 3 Bedroom apartments located 10 minutes from the town centre.
Quest Tamworth now has an exciting opportunity available for a Front Office Receptionist working predominantly Monday to Friday 7.00am - 2.00pm with the occasional weekend work to cover staff absences.
The successful candidate will be responsible for all areas of the Front Office Reception and with tasks including, but not limited to:
* Ensuring all aspects of front office reception run smoothly
* Strong sales skills in promoting and selling accommodation
* Guest relations
* Inputting reservations
* Guest Feedback and complaint handling
* Performing check-ins & check-outs
* Maintaining accurate guest accounts and guest history
* Delivering a high level of professional customer experience
* Responding to accommodation enquiries, processing reservations and accounts
* In-house guest safety and security
* Property security
* Night Audit reporting and reconciliation
The successful candidate will be required to demonstrate the following:
* Passion for providing friendly, personalised customer service
* High level of attention to detail
* Reliability and flexibility
* Excellent communication
* High level of personal presentation
* Hotel reception and front office systems (RMS) experience desirable
This is a casual position offering work 5 days a week. Only successful applicants will be notified.
If you have experience in the same field and are looking for a new challenge and are ready to showcase your professional attributes and experience then you are encouraged to apply.