Senior Recoveries and Litigation Specialist
3 weeks ago Be among the first 25 applicants
At Compass, our mission is to reduce inconvenience for our customers, clients, and colleagues. We demonstrate care and passion in our work, focusing on continuous improvement and building trust through mutual respect. We live our values daily.
Your new role
Reporting to the Recoveries Manager, you will ensure high standards in claims settlements to maximize revenue recovery and minimize write-offs. Your responsibilities include preparing witness statements, providing court testimony, conducting investigations, documenting information for insurance resolutions, and escalating claims through litigation when necessary. You will also communicate with clients about legal actions and their obligations.
SPECIFIC ACCOUNTABILITIES
* Prepare witness statements
* Give evidence in court
* Liaise with solicitors
* Communicate with clients prior to legal referral
* Manage claims portfolios effectively
* Negotiate with insurance companies and third parties
* Reduce outstanding recovery claims through negotiation
* Recover monies from liable parties
* Meet KPIs for recovery
* Minimize aged debt
* Participate in team meetings and contribute
* Adapt quickly within a changing market
* Proactively anticipate issues
What you'll need to succeed
* Experience liaising with legal professionals and courts
* Strong numeracy and literacy skills
* Excellent communication and negotiation skills
* Ability to gather, present evidence effectively
* Professional appearance
* Self-motivated, autonomous, target-driven
* Confident public speaking
* Attention to detail
Highly Desirable:
* Experience in court evidence presentation
* Knowledge of credit hire processes
* Understanding of motor vehicles
* Experience in motor insurance industry
* Knowledge of road laws
What we offer
* Flexible working environment
* Rewards and Recognition programs
* 12 weeks paid parental leave
* Employee Assistance Program (EAP)
* Discounted car hire for family and friends
* Employee referral bonus
* Supportive, collaborative environment
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Legal and Consulting
Industries
* Vehicle Repair and Maintenance
* Legal Services
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