Genuine Temporary to Permanent Opportunity
- Join a Large, Well Known Company
- Attractive Salary and On-Site Parking, Wollongong Location
**The Company**
**On a day to day basis, you will be responsible for**:
- Manage client accounts and maintain accurate records of payments and transactions
- Reconcile inhouse customer/client records against that summited to government.
- Monitor and follow up on outstanding claims.
- Conduct investigative calls in an ethical manner.
- Coordinate with internal departments to resolve client queries and disputes.
- Manage and implement payment plans.
- Prepare reports on debtor status and assist in developing strategies to minimize outstanding debts
- Provide administrative support to the debtor management team as required
**Requirements**:
- Previous experience in customer service, finance and NFP industry highly regarded
- Confident with excel functions
- Transparent communication skills and the ability to empathetically manage clients.
- Outgoing and hardworking attitude, plenty of potential for career progression down the line.
**Benefits**:
- Flexible start and finish times
- Parking on site
- Central Wollongong location
- Work for a meaningful company
**How to apply