Team Leads - IT Support & Cloud (Award-Winning MSPs)
Posted: 18/09/2025
* Highly-skilled team Cutting-edge cloud projects
* Training, development and career progression
* Potential to work from home
Saul Recruitment - Specialising in recruiting top MSP talent across Oz
* $90k–$120k + Super | Melbourne | Career Growth | Flexible WFH
Join some of Australia's most reputable, multi-branch MSPs – true local success stories, award-winning and growing from strength to strength. These businesses thrive by pushing boundaries, embracing innovation, and building teams that deliver world-class solutions while supporting each other along the way.
Why you'll love it here
* Step into leadership – guide a team of talented engineers while still getting hands-on.
* Exciting work – from BAU to cutting-edge cloud tech, no two days are the same.
* Growth culture – structured training, certifications, and clear career progression.
* Supportive management – leaders who listen, mentor and genuinely invest in their people.
* Hybrid working – flexibility to balance office and home life.
This role is perfect for a positive, flexible and results-driven professional who enjoys ownership, thrives in fast-paced environments, and is ready to lead from the front.
What you'll be doing
* Lead and mentor a team of skilled engineers, fostering collaboration and growth
* Provide Level 1 & 2 support/administration when required
* Troubleshoot, diagnose, resolve or escalate issues across multiple client environments
* Conduct on-site client visits (be the trusted face of the business)
* Recommend improvements and smarter ways of working
* Maintain clear, accurate documentation and records
What you'll bring
* Prior MSP experience ideal (but not essential) – with exposure to Windows, AD, O365, Azure, Exchange/Outlook, VMware/Hyper-V, Citrix, Intune, Backup/DR, Networking
* Networking knowledge highly regarded
* Experience with ticketing and monitoring tools
* Based in Melbourne and happy to be "hands & feet" onsite when needed
* Strong communication skills – written, verbal and interpersonal
* A people-first leadership style – approachable, collaborative, and supportive
* Organised, adaptable and confident juggling competing priorities
* A true team player who leads by example and embraces change
What's in it for you?
Work with some award-winning, ever-growing MSPs with an excellent reputation
Lead a team while continuing to expand your technical expertise
Career progression, certifications and development opportunities at your fingertips
Hands-on exposure to cutting-edge and emerging technologies
A supportive, open culture where people and growth come first
A genuine chance to shine – and be recognised and rewarded for it.
Referral Bonus: Know someone perfect? Refer them and earn $2000 if they're successful
Award winning multi-branch Aussie MSPs Collaborative and Supportive Culture. Training/Career Development opps. WFH options. Cutting-edge cloud tech
#J-18808-Ljbffr