Job Category: Above Wing Operations,Ground Handling OperationsStar Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. We pride ourselves on being big enough to manage, yet small enough to care!Job DescriptionAtStar Aviation, we’re not just filling roles — we’re building a team of people who embody the spirit of our brand and take pride in representing both our company and our customers.We’re proud to bebig enough to manage– with the capability, experience, and professionalism to keep operations running smoothly at some of Australia’s busiest airports.But we’re alsosmall enough to care– which means you’ll be recognised, supported, and genuinely valued every step of the way.If that sounds like the kind of team you want to be part of — we’d love to hear from you!Our Airport Manager is responsible for the day-to-day oversight of airport activities being conducted by the Star Aviation below and above wing teams. This role has a strong focus on operational, financial and safety objectives, in addition to ensuring an extremely high standard of customer and internal services is delivered and targets are achieved.Key responsibilities include:Participate in, manage and oversee Star Aviation’s day-to-day ground handling operations, including cabin cleaning.Lead and manage operational staff to ensure appropriate oversight of daily operations through provision of general and direct guidance to the team.Performing progress and final checks and signing off airline requirements particularly in relation to loading and unloading of aircraft.Planning and utilising staff and resources effectively to ensure that schedule delivery, cost and service levels are met.Investigate delays and service failures and work with the relevant internal and external teams to resolve.Assist with the calculation of budgets and cost models.Develop and maintain relationships with key airport personnel, liaising with airport operators to ensure airport facilities meet Star Aviation’s requirements.Desired Skills and ExperienceYou’ll be an ideal candidate for this role if you have…Certificate III in Aviation (Ground Operations and Service)A valid Aviation Security Identification Card (ASIC)A Valid Authority to Drive Airside Card (ADA)Senior First Aid CertificationHighly competent and previous experience in the operational requirements of Ground handling to perform above and below wing operations.Demonstrated achievements in managing, motivating and leading teams.Experience in developing and implementing business improvements and change management strategies.Excellent organisation and time management skills, with a strong ability to multi-task, prioritise and meet deadlinesCustomer focus to deliver exceptional serviceAbility to adapt to changing priorities and situations and working in a fast-paced team environment.Proficiency in EnglishAlignment with our company Values (Safety, Accountability, Customer Service, Innovation, Teamwork)Due to the high volume of applications, only those that are progressed to the next stage of the recruitment process will be contacted.
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