About the Role
Red Diamond Financial Group is seeking a friendly and organised Client Services Administrator to join our professional team. This role has become available following the internal promotion of our current receptionist into a bookkeeping position, highlighting the genuine career progression on offer.
About Us
With nearly 25 years in Ipswich, Red Diamond Financial Group provides business, tax, accounting, financial planning and consulting services to individuals and small businesses across a wide range of industries. Our culture is built on our motto: "Real People, Sound Advice."
Learn more about us at
Your Role
As the first point of contact for our clients, you'll play a vital role in the smooth running of our office, including:
· Answering phone calls, emails and reception
· Scheduling and coordinating client appointments
· Managing client information via our Client Portal and Handisoft systems
· Collecting and organising client documentation
· Liaising with clients, suppliers and the ATO
· Providing administrative support to team members
· Managing daily office priorities and general reception duties
About You
We're looking for someone who enjoys working with people, takes pride in their work, and thrives in a busy office environment. To be considered for this role, you will have:
· Minimum 6 months experience in an administrative role
· Accounting industry experience desirable but not essential
· Excellent communication and phone manner
· Strong attention to detail and time management skills
· A positive, friendly personality and professional presentation
· Ability to manage competing priorities and work well under pressure
· Confidence using Microsoft Office and general office systems
· A high level of discretion and professionalism when handling confidential information
· Professional, friendly and reliable
What We Offer
· Full-time: Monday to Friday, with availability between 8am and 5:30pm
· 9-day fortnight option available
· Salary: $57,000 – $65,000, negotiable based on experience
· Career progression opportunities into bookkeeping and financial planning
· A supportive and inclusive workplace where people enjoy coming to work.
· Regular social events (birthdays, team lunches, Melbourne Cup, end-of-year celebrations)
If you're looking for a stable role with long-term career potential in a welcoming team environment, we'd love to hear from you.
Applications close Friday 23 January 2026. Please email your resume and cover letter to Early applications are encouraged.