Job Title: Business Development Representative
About the Role
We are seeking an ambitious and results-driven Business Development Representative to join our team. In this role, you will be responsible for generating highly qualified sales leads and securing face-to-face meetings with our customer team BDMs.
You will be provided with a dedicated territory and tasked with identifying prospective customer organisations and individuals that fit our defined ideal client profile, campaign profile, or target industry.
Key Responsibilities:
* Contact businesses and private individuals by telephone to promote our products and services
* Explain the product or service to potential customers
* Deliver a scripted sales pitch to customers
* Handle customer questions
* Obtain customer information including names and addresses
* Record customer details including reaction to the product or service offered
* Schedule appointments for sales staff to meet prospective customers
* Capture call details and appointments in CRM, and confirm them with field sales representatives
* Answer telephone calls from potential customers who are responding to marketing campaigns - inbound sales calls
* Contact customers to follow-up on initial interaction
Requirements
To succeed in this role, you will need:
* Minimum of 3 years in similar SDR, sales, or customer support experience (ICT experience preferred)
* A successful track record of prospecting
* Demonstrated ability to build rapport and maintain phone-based relationships
* Passion for customer service
* Professional and well-structured written and verbal communication skills
* Demonstrated skills in organisation and time management
* Self-sufficiency and a high degree of autonomy
Benefits
Our company offers a range of benefits, including:
* An environment that fosters learning and development
* A focus on health and well-being
* Discounted IT hardware and software products
* A strong culture underpinned by values that are truly lived every day
* Flexibility to work in the way that brings out the best in you
What We Offer
We offer a dynamic and supportive work environment, with opportunities for career growth and professional development.