Create your best future and join Westpac as a Manager, Value & Performance Monitoring Lead, Transformation Strategy & Design
This role will play a crucial part of the UNITE team. UNITE is our business-led, tech-enabled transformation, and a key priority for the Group. UNITE is about delivering 'one best way' to make our processes, systems and tech simpler so we can deliver a better experience for our customers and make things easier for our people.
What’s the role?
- Shape the UNITE Integrated Plan: Support the development of strategic options and value drivers across customer and business design; contribute to aligning scope, priorities, and sequencing.
- Build business cases: Support the Integrated Plan & Discovery teams to develop robust portfolio-level and TSP-specific business cases, grounded in transparent assumptions and evidence.
- Maintain customer design integrity: Support build and update of single source of truth for Customer Design definitions—covering cohort segmentation, product exposure, and channel activity.
- Support delivery hand-off: Support preparation and translation of design choices for Discovery/Delivery teams to ensure speed, fidelity and quality of execution.
- Monitor business readiness: Design and manage reporting for key business readiness indicators; collaborate with divisional teams to align and aggregate performance reporting.
- Track value realisation: Build dashboards and reports to track benefit and contra-benefit drivers (e.g. customer attrition); support realisation activities as execution begins.
- Translate financial impact: Work with Finance to interpret the UNITE business case into financial shape impacts across Group and divisional levels.
- Connect across the program: Collaborate closely with Design Leads, Finance, and divisional teams to ensure alignment, clarity, and accountability.
What do I need?
- Financial acumen: 3-5 years of proven experience in financial modelling, valuation, and business case development; strong understanding of financial statements and forecasting.
- Analytical mindset: High attention to detail and structured approach to problem-solving; able to work independently on complex, time-bound tasks.
- Data fluency: Advanced Excel skills and/or coding experience (e.g. Python, SQL) to manage and interpret data sets.
- Executive communication: Ability to translate technical and analytical insights into clear, compelling presentations for senior stakeholders.
- Stakeholder collaboration: Builds strong, trusted relationships across functions and seniority levels.
- Commercial insight: Applies sound judgement and commercial thinking to identify opportunities and risks.
- Performance tracking: Experience monitoring initiative performance and providing insights to improve adoption and outcomes.
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
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