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Visitor services officer

Margaret River
Department of Natural Resources and Environment Tasmania
Posted: 6 December
Offer description

Department of Natural Resources and Environment Tasmania – Arthur River TAS

As Visitor Services Officer, you'll play a critical role in providing safe and enjoyable experiences for visitors in the remote and wild far northwest.


Responsibilities

* Provide safety messages and education about permitted and prohibited activities in reserves.
* Collect fees for camping and four‑wheel driving.
* Provide information and advice to visitors on recreational opportunities and features.
* Undertake office administration tasks, including stock maintenance and annual stocktake.

This position is based at the Arthur River Field Centre on Tasmania's Northwest Coast, a dramatic coastline dominated by parabolic dunes, rocky headlands, reefs, wild rivers and expansive beaches. The area is rich in Aboriginal heritage, pioneering history and unique endemic species, protected under state and federal legislation.

The role will be rostered fortnightly: 8 days on and 6 days off.


Candidate Requirements

* Strong communication and customer service skills.
* Experience in visitor services or tourism.
* Knowledge and understanding of administrative procedures.
* Able to work in remote locations.


What We Offer

* Permanent, part‑time position at Arthur River, the 'Edge of the World' and gateway to the Tarkine/Tarkyna.
* Shared on‑site accommodation with own room and ensuite.
* Competitive salary, remote area allowance, full weekend and public holiday penalty rates, and 12% superannuation contribution.
* Excellent leave entitlements.
* Special staff benefits from nominated Health Funds and AVIS vehicle hire.


About Us

The Department of Natural Resources and Environment Tasmania (NRE Tas) is committed to delivering a sustainable Tasmania where natural resources, cultural values and the environment are recognised and used sustainably to support future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusion is embraced and safety is paramount.

We are committed to building a positive and proactive child‑safe culture to support child safety and wellbeing. We strive to create an environment where every individual feels respected, valued and empowered to bring their authentic selves to work.

We understand that work‑life balance is essential for personal and professional success. That's why we offer flexible work options and are dedicated to making workplace adjustments that empower individuals to fully engage and excel in their roles.


How to Apply

* Review the Statement of Duties.
* Click the "Apply" button. Alternatively, apply via jobs.tas.gov.au .
* Complete the application form.
* Upload a Short Form Application (1–2 page covering letter) outlining your experience, skills and knowledge as they relate to the Statement of Duties.
* Attach a copy of your current résumé/CV.

Refer to the Advice to Applicants document for further information.

If you are unable to submit your application online, please contact Recruitment via ***********@nre.tas.gov.au.

If you require any reasonable adjustments during the recruitment process, please let us know.


Closing Date

Applications close on 15 December 2025 at 11:55pm (AEST).


For More Information

Peter Bonnefin
Ranger in Charge
Email: **************@parks.tas.gov.au
Phone: ***

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