As the Junior Receptionist at Ignite Travel Group, you’ll play a key role in ensuring the smooth and professional operation of our front desk and reception areas. You’ll be the first point of contact for guests, visitors, suppliers, and internal staff—delivering exceptional customer service and supporting the overall front-of-house experience. This is a fantastic entry-level opportunity for someone new to the workforce who’s eager to kick-start a career in the travel industry. A day in the life: Front counter/ reception duties. Meet and greet all incoming clients and customers. Arrange meeting rooms and provide client services in conference centre rooms. Process ingoing/ outgoing Australia Post mail and deliveries Coordinate staff uniform orders and storage Head office kitchen supplies order and monitor Printer/ photocopier/ stationery supplies order and monitor Assist in various administrative duties as requested by management, which may include filing, scanning, and other office-related tasks. Provide support in planning and organising company events, including booking venues, coordinating catering, and managing invitations. Who you are: Immaculate personal presentation and excellent interpersonal communication skills, both written and verbal Experience in a customer-facing administration role High level customer service focus A team player who also has the ability to work autonomously Proficient in Microsoft Office Suite and email Strong organisational skills with high attention to detail Strong initiative and creative problem-solving What you'll enjoy: Ongoing brain power-ups and skill sharpening, plus occasional escapes to bucket list destinations Catapult your career across a network of brands and businesses in an evolving industry ✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program ⚕️ Access to industry leading health and well - being programs and financial advisors Set up shop in a swanky beachfront office in Broadbeach, with a golden ticket to public transport and parking perks Enjoy social events to promote networking, celebration of wins, and sometimes just for fun! Take volunteer leave as part of giving back to the local community LI-KP1IGNTLI-Onsite Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.