Job Title:
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We are seeking a passionate and driven Case Manager to fill this role. As a professional in claims management, you will play a vital role in helping people recover from motor vehicle accidents.
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* Deliver exceptional customer service that makes a lasting impact.
* Navigate complex challenges to grow your expertise and skills.
* Guide customers through each step of their recovery process.
* Thrive in a fast-paced, collaborative, and dynamic work environment.
* Manage end-to-end claims with the support of experienced leaders.
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About the Role:
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* Experience in insurance claims or allied health is highly regarded.
* A strong customer-first mindset and genuine desire to help others are essential.
* Resilience and composure are needed to support people during vulnerable moments.
* Confidence in decision-making and ownership of outcomes are necessary.
* Excellent active listening skills and ability to guide customers with clarity and care are required.
* Solid computer literacy and adaptability to new systems and technologies are also important.