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National training manager (brisbane)

Brisbane
Australian Institute of Professional Counsellors
Training Manager
Posted: 3 October
Offer description

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National Training Manager
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Australian Institute of Qualified Counsellors
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National Training Manager
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Australian Institute of Professional Counsellors
As Training Manager, you will drive strategic initiatives and oversee day-to-day educational operations within our VET division. You'll lead a dedicated team of education advisors, assessors and support staff to ensure students receive an exceptional learning experience that meets industry and regulatory standards.
This role requires a strong leader who can balance big-picture planning with detailed operational oversight. As a member of AIPC's Senior Leadership Team, you'll contribute to continuous improvement, foster team collaboration, and ensure compliance with training package and RTO requirements.
Who are we?
AIPC is a private RTO and Higher Education provider delivering nationally recognised qualifications in counselling, community services, and business. Our VET division plays a key role in equipping students with practical skills for real-world outcomes. Guided by the principle "Empowering people to help others," we're proud to offer student-centred, values-driven education that positively impacts individuals and communities.
About The Role
Management & Leadership
Implement strategic directions for educational delivery, assessment, and support services.
Lead and coordinate daily operations of course delivery, marking, and student support.
Chair team and assessor meetings to promote collaboration and consistency.
Course Development, Accreditation & Review
Oversee development and continuous review of course materials and assessments.
Ensure compliance with vocational training standards and RTO policies.
Provide feedback to improve course content and delivery.
Document and implement continuous improvements in training and assessment.
Participate in internal audits and contribute to compliance reporting.
Delivery & Assessment Oversight
Ensure high-quality delivery and assessment of vocational courses.
Monitor moderation and validation of assessments across the team.
Support students with complex learning needs, NYC results or special circumstances.
Assess RPL and Credit Transfer applications and resolve student appeals or grievances.
Approve individualised adjustments for students with disabilities or learning needs.
Human Resources & Staff Development
Recruit, onboard, and supervise vocational education staff.
Provide training and mentorship, including conducting joint assessments.
Maintain staff currency and professional development in line with industry standards.
Coordinate ongoing performance reviews and development planning.
About You
To succeed in this role, you will demonstrate:
Strong leadership and team management capabilities.
In-depth knowledge of the VET sector, including compliance requirements.
Experience in course delivery, assessment, and RTO operations.
Ability to work independently and manage multiple priorities.
High-level communication, organisational and planning skills.
A commitment to student success and continuous improvement.
Qualifications And Experience
Certificate IV in Training and Assessment (or willingness to obtain).
At least a Bachelor qualification.
At least 3 years industry experience in counselling and/or community services environments.
Demonstrated team leadership experience.
To Apply
If this sounds like you, please submit your application, attaching your Resume and Cover outlining how you meet the requirements for this position.
Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we're attracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
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Seniority level
Director
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Full-time
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Human Resources
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Higher Education
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📌 National Training Manager
🏢 Australian Institute of Professional Counsellors
📍 Brisbane

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