**Job Summary:**
We are seeking a highly skilled and experienced Hospitality Development Coordinator to join our team. In this role, you will be responsible for driving the continuous improvement of hospitality services within our Residential Aged Care facilities.
About the Role:
* Develop and maintain capabilities of key hospitality services personnel through effective induction, training, and development activities.
* Implement innovative modern hospitality strategies to enhance the overall dining experience for residents.
* Collaborate with chefs and dieticians to create well-balanced, nutritious, and appealing menus that cater to the diverse dietary needs of our residents.
* Evaluate compliance with regulatory standards and continuously improve the quality of hospitality services through regular assessments and feedback mechanisms.
* Provide training and support to kitchen and hospitality staff to maintain high standards of service, efficiency, and professionalism.
* Bilateral communication with residents, their families, and staff to understand their needs and preferences, ensuring a personalized and resident-centred approach.
* Maintain current knowledge of industry trends and implement innovative practices to enhance the overall hospitality experience for seniors.
* Ensure smooth day-to-day hospitality business operations, including stock management, equipment maintenance, and administrative functions.
* Facilitate positive work culture through effective leadership, communication, and employee engagement.
About You:
* At least two years of experience in hospitality space either in residential aged care or healthcare settings.
* Strong understanding of dietary requirements for seniors and experience in developing menus accordingly.
* Proven experience in hospitality coordination within an aged care environment.
* Excellent communication and interpersonal skills to effectively engage with residents, families, and staff.
* Familiarity with regulatory requirements in aged care hospitality
* Strong administrative and stock management skills.
About Us:
As one of SA's largest social services provider, we make a positive difference to the lives of more than 50,000 people each year. Our 2000 employees, and 300+ volunteers support individuals, families and communities, responding to their immediate need and working with them to build capacity to restore and maintain dignity and control in their lives.
We believe in social justice, the equal worth of each citizen, equality of opportunity and the importance of strong communities. Together we change lives.
Contact Information:
Please note, screening and interviews may take place prior to the closing date. We are committed to the employment of First Nations people. Visit our website for details on our Aboriginal Services and to access our Reconciliation Action Plan.