Job Overview
This role is for an IT Operations Centre Analyst to join a high-performing 24/7 team based in Perth, Western Australia.
About the Role
* Deliver hands-on technical support for end-user devices.
* Monitor infrastructure components.
* Perform initial troubleshooting of production applications.
* Operate and manage enterprise tools.
* Support secure technologies.
About You
* Proven experience in IT support.
* Solid understanding of system monitoring and ITSM ticketing platforms.
* Comfortable working independently.
* Strong analytical, communication, and troubleshooting skills.