Key Job Functions:
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* Deliver expert support and troubleshooting for AV equipment, including Microsoft Teams Rooms
* Ensure AV readiness across multiple rooms, including command centre, media hub, and rapid response room
* Provide efficient administration support and manage physical and system access to command spaces
* Liaise with AV specialists and internal stakeholders to coordinate room setups and technical needs
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Key Requirements:
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* Proficiency with audio-visual systems, including Microsoft Teams Rooms
* Demonstrated experience in AV user support and corporate multimedia technologies
* Strong administrative skills and experience in managing confidential data
* Effective communicator with ability to work across distributed teams and shift-based environments
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Clearance Requirements:
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Candidates must have a current NV1 or above clearance.
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About the Role
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This is an exciting opportunity to join our team as a Senior Service Management Officer. You will be responsible for delivering expert support and troubleshooting for AV equipment, ensuring AV readiness across multiple rooms, and providing efficient administration support.
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Why Apply?
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If you are passionate about working in a dynamic environment and have the required skills and experience, we encourage you to apply for this role.