Operations Coordinator
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We are looking for a highly skilled Operations Coordinator to join our team. In this role, you will be the primary point of contact for clients, delivering exceptional service over the phone and via email.
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* You will ensure seamless experiences while coordinating between our clients and skilled technicians.
* You will schedule the installation, maintenance, and repairs for residential home lifts, keeping operations running smoothly.
* You will tackle administrative tasks and deliver outstanding customer service.
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This is an exciting opportunity to showcase your customer service skills and work in a fast-paced industry. You will be part of a dynamic team that values teamwork and camaraderie.
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Key Responsibilities
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* Client Service: Provide top-notch service to clients over the phone and via email.
* Coordination: Ensure seamless experiences while working with clients and technicians.
* Scheduling: Schedule installations, maintenance, and repairs for residential home lifts.
* Administrative Tasks: Tackle various administrative tasks to support the team.
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Requirements
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* Communication Skills: Possess strong phone and email communication skills.
* Organisation: Be highly organised, detail-oriented, and composed under pressure.
* Problem-Solving: Be a proactive problem-solver who thrives in a fast-paced environment.
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Lift Shop is a leading provider of mid to upmarket residential lifts, delivering cutting-edge solutions with style and reliability. We value our employees and offer a supportive work environment.
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Benefits
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* Competitive Salary: Enjoy a competitive salary with uncapped bonus incentives.
* Supportive Colleagues: Work with a team that values teamwork and camaraderie.
* Complimentary Meals: Enjoy complimentary meals daily.
* Modern Office: Work in a modern, vibrant office designed for collaboration and success.