Medical Assistant Role
You will be the welcoming face of our healthcare establishment, handling patient registrations, bookings, triage, and queries. You will process payments, issue receipts, and manage billing and invoicing. You will operate our booking system efficiently and assist with back-office activities.
About You
* Passionate about delivering exceptional customer service and patient care.
* Strong organisational skills with the ability to handle multiple tasks simultaneously.
* Excellent communication and interpersonal skills are essential for success in this role.
* Previous experience as a receptionist in a medical or healthcare setting is preferred but not essential.
* Comfortable working with various databases and systems is advantageous.
Key Responsibilities
Some key responsibilities of the Medical Assistant include:
* Managing patient registrations and bookings.
* Providing exceptional customer service and support to patients.
* Handling payments and issuing receipts.
* Managing billing and invoicing processes.
* Operating our booking system efficiently.