IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is improving lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.
Our Training Services team is recruiting afull-time fixed term Student Support Coach contracted till 21 June 2027.
Why IMPACT?
* Salary packaging up to $18,900 per year to increase your take home pay
* Fortnightly Rostered Day Off (RDO): Enjoy a better work-life balance.
* Birthday bonus day off
* Paid 2 hours per month to donate to a worthy cause of your choice
* Opportunities for advancement with our 'grow your own' approach
* Leadership programs with the Institute of Managers and Leaders
* Leaders Lab, development support for employees aspiring to leadership roles
* Workplace Chaplaincy for face to face, confidential support + external employee assistance program
* Westpac Corporate Partner program with discounted bank products and financial education
* Corporate Gym Membership offer
* Reimbursement for Working with Children clearance (after completed probation)
About the Role
Reporting to the RTO Manager, the Student Support Coach plays a key role in ensuring high quality customer service to all students of the Registered Training Organisation and other stakeholders. With support from the Training Services Coordinator, the Student Support Coach works within clearly defined guidelines relevant to the Community Work Skills & Work Skills Traineeships contract and Skills Assure requirements.
The successful candidate will support participants on their journey toward employment or further education. You'll work in a collaborative environment with developed course materials, and a supportive team that values excellence and compassion.
To excel in this role, you will have:
* Relevant life experience and/or demonstrated understanding of the barriers to training and employment experienced by marginalised/ disadvantaged people
* Knowledge of services available within the local area, or ability to quickly acquire knowledge
* Sound written and verbal skills
* Well-developed time management skills
To find out more, view our Position Description and full list of benefits at Join our Team at
How to apply
Submit your application today and provide your:
* Cover letter showing us why you are a great match for this role
* Up to date Resume
IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ and from culturally and linguistically diverse backgrounds.
We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER with the Diversity Council Australia. Selection for all vacancies is made on the basis of merit.
The successful applicant will be required to obtain background checks prior to employment, including a Working with Children Check.
IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is to improve lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.