Build your career at a premium motorcycle dealership from day one
- Competitive Salary Package + Ride Bike
- ? Maintain iconic Triumph motorcycles with precision and expertise
**The Opportunity**
Triumph Essendon is preparing to open its doors this April, and we are searching for a skilled and customer focused **Motorcycle Service Specialist** to join our team.
In this role, you'll combine your technical expertise with a commitment to delivering outstanding customer service, ensuring every rider leaves with their motorcycle performing at its peak. You will be the trusted expert customers turn to for service advice, repairs, and performance enhancements - helping them get the most from their Triumph experience.
This is your chance to be part of a greenfield dealership, where technical precision meets passion for motorcycles. You'll play a crucial role in building our service reputation and ensuring every customer receives the legendary Triumph experience.
**What Sets Us Apart**
At Triumph Essendon, you'll be part of a team that brings over a century of Triumph's engineering excellence to life. From the timeless Bonneville to the thrilling Speed Triple, you'll work on motorcycles that inspire adventure, freedom, and performance.
This is more than a service role - it's an opportunity to be part of the Triumph lifestyle, using your expertise to keep riders on the road and connected to their passion.
With Triumph Essendon, your skills and dedication will be recognised and rewarded with a competitive salary package and a company provided motorcycle.
**What You'll Do**:
- Engage with customers, assess their service needs, and provide expert advice with clear recommendations.
- Perform diagnostics, maintenance, and repairs to the highest Triumph standards.
- Conduct test rides to ensure all repairs meet Triumph's performance benchmarks.
- Document repairs, service history, and warranty claims with precision.
- Collaborate with the parts and sales teams to source components and offer additional services.
- Represent the service team at dealership events, ride days, and customer experiences.
- Mentor junior technicians and support their technical development.
**What You Bring**:
- Proven **technical experience** in motorcycle diagnostics, servicing, and repairs.
- A passion for **providing an outstanding customer service experience** and clear communication with riders.
- Strong diagnostic and problem solving skills to ensure every repair is right the first time.
- Proficiency with DMS, diagnostic tools, and service management systems.
- Certificate III in Motorcycle Mechanical Technology (or equivalent).
- Current **motorcycle and driver's licence.**
**What You'll Enjoy**:
- Competitive salary package and uncapped earning potential $$$
- Company-provided motorcycle - ride the brand you represent
- Paid birthday leave and paid parental leave - because life outside of work matters
- Monthly team BBQs - celebrate your wins with your peers
- Recognition programs to celebrate your achievements
- Ongoing technical training and career development
- A high-performing, supportive team culture
**Ready to Ride with Us? Express Your Interest Today**
We can't wait to meet you
**Note to Applicants**: