Join the
Sales Associate - Illawarra Area
role at
Illawarra Mercury
.
JOIN THE FUN!
As the home of gaming and pop culture, we sell fun - our products are the coolest in the galaxy! - but we also have fun, with spectacular events, celebrations, competitions, and other festivities to brighten your workday.
We take pride in being a safe, inclusive and supportive workplace, offering employee benefits that make a meaningful difference, and investing in our people's development to help them build long and rewarding careers.
Your new role awaits... This role is an opportunity to take part in the excitement that is EB Games at Christmas time! We pride ourselves on the ability to sell fun right throughout the year, but especially during the Holiday Season. Whether it be a new Hoodie, Backpack, Figurine or Game, EB Games wants to make every customer's Christmas a special one.
As a Sales Associate, you will provide quality customer service, keep your store looking great, and deliver the ultimate EB Experience.
Responsibilities
Providing outstanding customer service
Achieving sales and KPI targets
Maintaining in-depth and accurate knowledge of products and current promotions
Assisting with day to day store operations
Maintaining the store's appearance and organisation to a high standard
Inventory control and loss prevention
Embracing and upholding our Ethos values of Family, Integrity, Vitality, Vision, Accountability, Recognition, and Sustainability.
We Have Multiple Positions Available At The Following Stores:
EB Games: Shellharbour, Wollongong, Dapto.
These are seasonal roles and successful applicants can expect to be offered shifts from October 2025 until January 2026.
Requirements
Commitment to providing exceptional service based on meeting the needs of the customer
Strong communication and interpersonal skills
Ability to solve or escalate problems that may arise, such as resolving customer complaints
Vitality and enthusiasm for gaming and pop culture
What We Offer
Employee discount at EB Games and Zing in store and online
Advantages platform with discounts at all your favourite retailers
Paid Parental Leave
Flexibility to support you and maintain work-life balance
Employee Assistance Program (EAP) for you and your family
World-class wellbeing platform
Training & Development - Gamified Online Learning Platform, Leadership programs, Conferences.
Over 25 years EB Games has become one of Australia & New Zealand's leading retailers, but we don't do retail like most companies. Step into our stores, office or warehouse and the energy and passion is undeniable. With more than 400 locations, EB Games and Zing Pop Culture stores are the home of expert advice, service, and iconic gaming and pop culture products.
Apply now via Seek!
Applications close 11 October 2025.
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📌 Sales Associate - Illawarra Area
🏢 ILLAWARRA MERCURY
📍 Wollongong