About GCLA
Gladstone Community Linking Agency (GCLA) has been delivering Beyond Ordinary care and support across the Gladstone region since 1977. As a registered provider of both the NDIS and Aged Care services, we support people to live well at home and in the community.
We're proud to offer services through the Support at Home Program (SaHP), CHSP, HCP, and ACVVS. GCLA is a purpose-driven, inclusive organisation that values kindness, thoughtfulness, and safe, quality support.
About the role
We're seeking a compassionate and organised Care Manager to lead holistic care planning and coordination for older Australians under the Support at Home Program. You'll assess needs, create tailored care plans, and ensure supports are delivered with dignity, safety, and respect.
This is a frontline, relationship-focused role that works closely with customers, families, service providers, and internal teams to help older people remain living well at home.
What you'll do:
* Conduct person-centred assessments and develop care plans based on goals and needs
* Coordinate services with internal teams, health professionals, and external providers
* Monitor and review care plans and customer wellbeing regularly
* Maintain accurate records and ensure compliance with aged care standards
* Advocate for the rights of older people and respond to concerns or risks
* Work collaboratively within the Aged Care team and support new client intake
What you'll bring:
* Certificate III or IV in Aged Care, Community Services, or similar
* Experience in community or home care roles
* Knowledge of Aged Care Quality Standards and person-centred care planning
* Excellent communication, time management, and documentation skills
* Police Check, NDIS Worker Screening Check, and QLD Driver's Licence
* Completion (or willingness to complete) SaHP or Aged Care training modules
Desirable:
* Experience with CHSP, HCP, My Aged Care referrals, and care planning systems
* Cultural competency and trauma-informed practice, especially with First Nations or LGBTIQ+ elders
Why join GCLA?
* Be part of a trusted, local organisation that genuinely values people
* Supportive team environment with professional development opportunities
* Work that has purpose and real impact in your community
Ready to apply?
If you're passionate about aged care and want to work for a team that cares deeply, we'd love to hear from you. Click Apply Now to submit your application.