Job Overview
Key Responsibilities:
* Lead the implementation and maintenance of the Salesforce environment, ensuring seamless integration with other business systems.
* Oversee configuration changes, including fields, layouts, workflows, reports, dashboards, and mobile settings, to optimize user experience and platform performance.
* Drive continuous improvement initiatives across the Salesforce platform, enhancing scalability and usability for end-users.
* Serve as a subject matter expert on Sales Cloud, Service Cloud, CPQ, Shield, Revenue Intelligence, and other Salesforce products, providing guidance and support to stakeholders.
* Maintain data integrity, security, and usability by implementing effective data enrichment programs and driving user adoption.
* Own user and license management, including onboarding, permissions, and sharing rules, to ensure accurate tracking and reporting.
* Collaborate with sales and marketing teams to define, document, and implement process improvements that drive business growth and revenue enhancement.
* Develop and maintain system documentation, process flows, and architectural diagrams to facilitate knowledge sharing and strategic decision-making.
Requirements
Essential Skills and Qualifications:
* Advanced Salesforce Administrator Certification (required); additional Salesforce certifications (desired).
* 4-6 years' experience managing complex, customized Salesforce environments.
* Strong understanding of B2B commercial operations, sales, and marketing processes.
* Proven ability to manage priorities, communicate effectively, and work collaboratively in a fast-paced environment.
* Data analytics, modeling, and reporting expertise using Salesforce and G-Suite tools.
* Experience with SQL and other data/system management tools.
* High attention to detail, structured problem-solving, and a proactive mindset.
We offer a dynamic work environment with opportunities for professional growth and development. If you are a motivated and experienced Salesforce professional seeking a new challenge, please apply today!