Spa Receptionist Job Description
The role of the Spa Receptionist is to provide exceptional customer service and ensure a seamless experience for our guests. This involves greeting guests warmly, handling reception and administration duties, and liaising with practitioners and staff departments.
Responsibilities:
* Provide excellent customer service and maintain a welcoming environment.
* Carry out reception and administration duties as required.
* Liaise with all other practitioners, therapists, and staff departments to ensure a harmonious environment.
* Be familiar with the operation of cash registers, balancing procedures, and stock ordering.
* Oversee retail sales and make appointments for services as required.
Required Skills and Qualifications:
* Good administrative skills, including proficiency in MS Office.
* Knowledgeable of Spa and Beauty treatments.
* Excellent knowledge of the Spa industry.
* Good retail selling skills.
* Previous experience as a Spa Therapist or Spa Receptionist is essential.
What We Offer:
* A dynamic and supportive work environment.
* Ongoing training and development opportunities.
* A competitive salary and benefits package.
About Us:
We are a leading provider of Spa services, committed to delivering exceptional customer experiences. Our team is passionate about providing a warm and welcoming environment for our guests.