Perth, Western Australia is seeking a skilled professional to assume the role of Field IT Service Management Analyst.
Job Overview
This position serves as a primary point of contact for team members and requires managing daily deliverables while ensuring incident resolution adheres to the ITIL framework.
Key Responsibilities
* Establishing effective communication with team members
* Managing day-to-day operations
* Ensuring timely resolution of technical issues according to established standards
Applicants should possess 1-3 years of experience in IT support and exhibit strong negotiation skills along with advanced communication abilities.