This is a well-established, fast-moving retail business with a reputation for quality and a focus on providing customers with high-end and luxury products. The environment is hands-on, people-first, and offers opportunities to grow within the business. You'll work with a supportive team in a store where attention to detail, customer service, and product knowledge are highly valued. About the role We are seeking a Luxury Retail Assistant to provide outstanding customer service and support sales across a wide range of high-quality and designer products, including jewellery, watches, luxury bags and more. You'll build long-term customer relationships, work towards sales targets, and deliver win/win outcomes for customers. You'll also assist with product research and introduce customers to online options if the store does not have what they need. Key responsibilities Deliver exceptional customer service and build long-term customer relationships Support sales across luxury and designer products Advise customers with confidence and product knowledge Research pricing and features to differentiate products from competitors Learn and support other store departments for career growth Skills & experience Previous experience in luxury retail or high-end customer service Strong product knowledge and ability to engage customers confidently Natural problem solver with ability to think on your feet Creative with an eye for merchandising and visual presentation Motivated to learn, develop, and progress within a retail environment Benefits of the position Great salary & ongoing store bonuses Structured training and career development opportunities Exposure to a wide variety of luxury and high-value products Work in a supportive, hands-on team environment Staff discounts and rewards If you're passionate about customer service, luxury products, and growing your retail career, apply now for a confidential conversation to learn more. To apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Narelle Platt on 0451 445 866 or via email at nplatt@frontlineretail.com.au quoting the reference number above, or check out our website for other available positions. www.frontlinerecruitmentgroup.com/retail