Human Resources Manager
We are seeking a highly skilled and experienced Human Resources Manager to join our team at IHG Hotels & Resorts.
About the Role
The successful candidate will be responsible for ensuring our employees are enabled and empowered through HR programs, promoting a positive team culture, and delivering a unique guest experience that brings the brand to life.
* Create programs to foster a positive work environment and administer an annual team member satisfaction survey.
* Educate and train managers on HR disciplines to enhance performance and productivity.
* Welcome and conduct new team member orientation.
* Maintain accurate and up-to-date personnel files and records for all employees.
* Ensure hotel or company hiring standards and applicable laws and regulations are followed.
* Help create the Human Resources department budget and control expenses.
* Monitor staffing to manage costs.
* Develop creative ways to inspire and motivate team members to provide guests with a unique experience.
* Interact with guests to hear feedback and build relationships to increase guest satisfaction.
About You
We are looking for a candidate with:
1. Australian legislations, awards, and NES knowledge and related work experience.
2. Minimum two-year experience as an HR professional in a large, busy, luxury hotel/hospitality environment.
3. Excellent verbal and written communication and MS office skills, and attention to detail.
4. Bachelor's degree in Human Resources or Business Administration.
About Us
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We promote a culture of trust, support, and acceptance.
We offer a range of benefits that support our people throughout their IHG career journey, including:
5. Complimentary membership to our hotel gym, Fit Collective.
6. Paid birthday leave and proactive health days.
7. Free dry cleaning.
8. Phone allowance.
9. Popular hotel perks and discounts on our partner platform, and some of the best employee discounts across our IHG Hotels.