A dynamic and customer-focused individual is required to manage high-volume inbound calls. This challenging role involves providing excellent support to customers during peak sales periods, solving customer inquiries and enhancing their overall experience.
Key Responsibilities
* Managing a high volume of inbound calls with precision and poise
* Solving complex customer inquiries efficiently and effectively
* Providing exceptional support to customers during peak sales periods, ensuring their satisfaction and loyalty
Requirements
* Minimum 6 months of call centre experience
* Excellent verbal communication skills and the ability to articulate solutions clearly