Our Story
At Inchcape, we are a global leader in automotive distribution and retail, representing some of the world's most iconic vehicle brands. Our commitment to excellence ensures that we deliver outstanding customer experiences and operational efficiency across our supply chain.
About the role
This role supports Inchcape's National Administration team across sales and aftersales, providing administrative assistance to internal teams and the dealer network. Responsibilities include daily vehicle invoicing, managing monthly vehicle ordering cycles, checking for irregularities, ensuring policy compliance, and coordinating first‐in‐first‐out inventory movements. The position manages pool stock substitutions, supports dealer vehicle swaps, liaises with Compound staff to prioritise builds, monitors ageing stock, and oversees vehicle transfers. It also works with Logistics and Shipping to confirm accurate transport details. Reporting duties include maintaining weekly sales performance updates, managing dashboards, supporting campaign administration, and assisting with national programs. The role also supports dealers with daily operational enquiries and contributes to policy alignment and broader improvement projects.
Key Responsibilities
* Process and manage inbound and outbound documentation, including delivery dockets, consignment notes, and invoices.
* Coordinate daily transport bookings with carriers and internal teams to ensure on‐time dispatch and receipt of goods.
* Maintain accurate data entry in warehouse management systems (WMS) and ERP platforms.
* Provide administrative support to warehouse operations, including reporting, filing, and record keeping.
* Liaise with customers, suppliers, and transport providers to resolve queries and ensure smooth operations.
* Prepare and distribute operational reports, including daily volumes, discrepancies, and performance metrics.
* Support inventory control processes, including stock adjustments, cycle count administration, and discrepancy investigations.
* Manage purchase orders and supplier invoices, ensuring accuracy and timely processing.
* Assist with compliance and quality documentation, ensuring records meet internal and ISO/quality standards.
* Collaborate with warehouse supervisors and team leaders to support workflow planning and continuous improvement initiatives.
About you
You are an organized, detail‐focused professional who performs well in fast‐paced environments. With strong planning and coordination skills, you manage multiple priorities while maintaining accuracy. You communicate clearly, work collaboratively, and bring a customer‐centric mindset. Proactive and accountable, you solve problems efficiently and use Microsoft Office—especially Excel—with confidence to deliver reliable administrative support.
Essential requirements
A valid state or territory driver's licence, strong planning and execution capabilities, advanced Microsoft Excel proficiency, the ability to manage multiple priorities, a customer‐focused mindset, exceptional attention to detail and a strong sense of accountability.
Desirable experience
Automotive experience is beneficial but not essential; experience working in high‐pressure environments and managing challenging customer situations is also advantageous.
Desirable competencies
Strong commercial and business acumen to support informed decision‐making and contribute to operational performance.
Role expectations
Commitment to continuous improvement, a proactive approach to problem‐solving, and the ability to collaborate effectively across a wide range of internal and external stakeholders.
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