The Department of Customer Service (DCS) is looking for an experienced Cyber Security Analyst to join our cyber security team
Benefits
* Delivering operational cyber security capabilities to defend and protect critical government data and information.
* Temporary opportunity until end of August 2026
* Salary range: $113,574 - $125,720 + super, commensurate with experience.
* Sydney or Regional working opportunities.
About Us
DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.
DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.
This is an exciting opportunity to join our CISO team and be at the forefront of protecting and defending critical technologies and data.
Your responsibilities will include:
* Contributing to the management and maintenance of various security platforms and environments including Web Application Firewalls, Airlock Digital, Proxies and Microsoft Defender
* Identifying, recommending, and implementing improvements to maximize the effectiveness and coverage of security tools.
* Investigating and responding to incidents and tasks promptly.
* Collaborating with cross-functional teams to ensure adherence to security best practices.
* Working collaboratively with key internal and external stakeholders and teams to monitor, detect, respond and remediate cyber security incidents
* Remaining current with cyber security technology, practices and key threats to provide informed decision making and minimise cyber security incidents
About you:
* Technically minded with an ability to tackle complex problems in a fast-paced environment.
* Experience in cyber security, technology or a related field.
* Experience managing Web Application Firewalls, Proxies, Cloud Security Posture management tools, Data Loss Prevention, Endpoint Protection and/or AWS Cloud Security would be well regarded.
* A collaborative team player who can work with technical and non-technical teams to ensure the effective response to cyber security and operational technology incidents
* Passionate, keen and motivated to uplift and develop techniques, tactics, procedures and processes to ensure the delivery of highly effective security capabilities
If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you
What we need from you:
To start your journey towards becoming one of our Cyber Security Analysts, please click on the link below and attach your resume (max 4 pages) and cover letter (max 2 pages).
In your cover letter please share your motivation for applying for this position and your relevant skills.
Salary Grade 7/8, with the base salary for this role starting at $113574 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Sandy Anderson via
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Friday 13th February 2026 @10am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or
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