Training Manager Permanent full-time role Sydney Eastern Suburbs office with local travel and some Interstate Salary- depending on experience Cox Purtell are working exclusively with a fast-growing, purpose-driven start-up. This company are empowering an industry that all of us know but don't always think about. They are an early-stage start-up providing a product to an industry that has been around for as long as people have. Their aim is to disrupt a traditional industry with a technology that benefits the planet and its people as well as end users! The best part? This product is already a success, but this business had the brains to bring it to the Australian market. The main focus of this role is on-boarding and training customers with innovative technology, predominantly commercial clients. You don't need to be techy; this is more about your personality, ability to communicate and engage with a wide mix of people and your passion for improving the health of people and the planet. Product specialists and cleaning professionals who are looking to be part of a great company this could be for you. Role Overview This is a client/customer facing position, you will be providing on site training and support of users of the product. This is not a sales role, they already have the product. Adapt training methods to engage diverse learning/needs Provide hands-on product use, training, and on-site support Travel to various customer locations Full training provided on products and systems Requirements Experience in housekeeping/hotels or training/enablement not essential but desirable Strong communication and presentation skills - able to explain products clearly Comfortable with travel and on-site work with diverse clients Hands-on, energetic, and adaptable personality You must hold a full and valid driving license - pool car available for use You must hold full workings rights in Australia What's in it for you Work with an exciting start-up making a real-world difference Be part of a mission-first team with a bold vision Get in early and help shape the customer experience Varied, people-focused role - no two days the same Room to grow as the business scales