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Retail: part time customer service

Bunbury
Telstra
Customer Services agent
Posted: 10 May
Offer description

Telstra Retail Consultant

Join a dynamic team as a Retail Consultant in our Telstra store. As a tech-savvy problem solver, you'll build meaningful relationships with customers and drive sales success.


About the Role

This part-time opportunity is perfect for individuals who are passionate about technology and customer service. You'll work closely with a high-performing team to deliver exceptional experiences and stay up-to-date on the latest products and services.


What We Offer

* Competitive Earnings: Earn performance-related commission with guaranteed income for your first two months of employment
* Exclusive Discounts: Enjoy 30% off Telstra services and exclusive offers across 240 brands and partners
* Continuous Learning: Receive ongoing training from management to enhance your skills and career growth opportunities
* Telstra SIM Card: Get a free Telstra SIM card for personal use
* Paid Parental Leave: Enjoy 16 weeks of paid parental leave for primary and secondary carers


Key Responsibilities

* Customer Engagement: Build rapport with customers and provide tailored solutions to meet their needs
* Sales Performance: Meet or exceed sales targets and key performance indicators (KPIs)
* Product Knowledge: Stay up-to-date on the latest products and services to deliver expert advice to customers
* Team Collaboration: Work collaboratively with colleagues to achieve sales goals and provide exceptional customer service


About You

* Customer-Facing Experience: Possess experience in a customer-facing role with excellent communication and interpersonal skills
* Technical Aptitude: Have a basic understanding of technology and be willing to learn more
* Results-Oriented: Be driven to meet and exceed sales targets and KPIs
* Adaptability: Thrive in a fast-paced, dynamic environment with a willingness to adapt to changing situations


How to Apply

If you're passionate about technology and customer service, apply now to join our team. After submitting your application, you'll participate in an assessment supported by our partner, HireVue.

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Send an application
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