We are a leading underground service locating business, committed to delivering accurate, safe, and timely utility location solutions across the Australian East Coast. Our company supports major infrastructure, commercial construction and civil projects in the Utility Locating, Concrete Scanning and Ground Penetration Permit spaces.With continued growth, we are seeking a driven and experienced Operations Manager to join our leadership team and drive operational excellence across our expanding business.Role SummaryAs the Operations Manager, you will oversee daily field operations, manage service delivery teams, ensure compliance with safety and quality standards, and maintain strong client relationships. You’ll play a key role in performance monitoring, continuous improvement initiatives and expansion of the business.Key ResponsibilitiesLead from the front and manage day-to-day operations of field teamsMentor and manage the development of staffCollaborate with senior management to drive business growth and efficiencyMaintain high levels of customer satisfaction through quality and responsivenessEnsure compliance with WHS, QA systems, and AS5488 requirementsWhat We’re Looking ForThe right to Work in AustraliaCurrently a Certloc Certified LocatorCurrent Drivers License, Construction Induction Card, Current WWCC or the ability to obtain a Working with Children Check and the ability to pass background checks for State and Commonwealth Medium and High security Assets.Proven experience in operations or project management, preferably in civil, utilities, or locating servicesStrong leadership and team management skillsKnowledge of underground utility locating and associated standards (e.g., AS5488)Excellent organisational and communication abilitiesWHS and risk management experienceTech-savvy with field software and reporting toolsIf you believe you have the skills and experience for this position - please apply to jobs@heavycs.com.au with your CV detailing your relevant qualifications.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an operations manager? Do you hold a Construction Induction Safety certificate (White Card)? Do you have a current Australian driver's licence? How many years of people management experience do you have? Have you worked in a role which requires a sound understanding of OH&S/WHS? Do you have experience in a role which requires relationship management experience? How many years' experience do you have in the construction industry?What can I earn as an Operations Manager
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