Administration Assistant / Receptionist - Tweed Heads
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Strata Plus is a multi-award-winning strata management agency, known for our expertise in large, mixed-use strata and community schemes. We're a professional, close-knit team driven by high standards, excellent service, and innovation. Our culture is collaborative and supportive, and we take pride in the communities we help manage.
What's in it for you?
We\'re proud of the work we do, and the way we do it. Over the past three years, we\'ve been recognised nationally with awards for Large Strata Community Management Business of the Year, Environmental, Social & Community Impact, Senior Strata Manager of the Year and Strata Manager of the Year. That recognition is backed by a genuine commitment to those working here.
* Extra leave days for your birthday, wellness, and volunteering.
* Career progression through development plans and training.
* Team lunches, social events and reward events.
* Support through an Employee Assistance Program.
* A strong culture of diversity, equity, and inclusion, where everyone is valued.
About the Role:
This part-time, onsite position is perfect for someone who thrives in a fast-paced, client-focused environment and takes pride in delivering high-quality service and support - without the demands of full-time hours.
You will play a key role in supporting a small team of Strata Managers with their portfolio of schemes, while also contributing to the smooth day-to-day operation of our Tweed Heads office and administrative functions.
This position offers 25 hours per week across Monday to Friday.
Duties include, although not limited to:
* Greeting and assisting clients, visitors, and suppliers with a warm, professional manner
* Managing incoming calls, emails, and office enquiries
* Providing efficient administrative support to the Strata Management team
* Coordinating appointments, meeting rooms, and maintaining office presentation
* Assisting with events, scheme key management and database management
* Assisting with general administrative duties and projects as required
* Reception/Front of House Duties - managing daily mail and deliveries, presentation of office/meeting rooms, arranging office supplies etc
About You:
We especially value individuals who:
* Take pride in their work, support their clients, and thrive in an inclusive environment.
* Aspire to build a long-term career in strata management.
* Are goal-oriented and consistently achieve their objectives.
* Are team-focused, with a positive and proactive attitude
* Leave a lasting, positive impression on owners, committee members, and tradespersons.
What you will need to be successful:
* Previous experience in property management, strata/body corporate, or real estate is preferable or strong administration experience within a customer related industry
* Exceptional attention to detail, accuracy and a commitment to quality
* Confident communicator, both written and verbal, with a professional phone manner
* Ability to juggle multiple tasks while staying organised
* Tech-savvy with solid computer skills and eagerness to learn new systems
* Team player with a positive attitude and willingness to grow
* A willingness to work towards a Certificate of Registration in Strata - training provided
* Permanent residency in Australia.
Apply now:
Don't miss out — send us your resume along with a brief introduction telling us why you would be a great fit and what excites you about joining our team.
Learn more:
Strata Plus is an equal opportunity employer. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
Please note: We are not accepting agency referrals for this role.
Application questions
* Which of the following statements best describes your right to work in Australia?
* How many years\' experience do you have in the real estate industry?
* Do you have experience in administration?
* Which of the following Microsoft Office products are you experienced with?
* Do you have customer service experience?
* What\'s your expected annual base salary?
* Do you own or have regular access to a car?
* How much notice are you required to give your current employer?
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