Operational Excellence Manager
The Operational Excellence Manager is responsible for leading a team to achieve excellence in warehouse operations.
Purpose of the Role
* Lead and coach team members to improve performance and engagement
* Champion a culture of safety, wellbeing, and continuous improvement
* Drive cultural and behavioural change to enhance team performance and accountability
* Empower team members through coaching, feedback, and development planning
About You
The ideal candidate will have:
* Strong leadership experience within a logistics environment
* Demonstrated success in improving team engagement and operational efficiency
* Proven ability to coach and empower individuals to achieve their potential
Main Responsibilities
* Oversee warehouse operations including inventory management, manual handling equipment and fleet management
* Collaborate with teams to meet service levels and drive business results
* Manage labour costs, rosters, and training to align with operational needs
* Maintain product quality and food safety standards
* Deliver on key performance indicators and performance goals across safety, quality and service
Benefits
* Family-friendly policies including paid parental leave and ongoing superannuation during unpaid parental leave
* Recognition and reward programs, including access to our online rewards platform
* Health and wellbeing programs including access to our 24/7 Employee Assistance Program and on-site physiotherapy
Key Performance Indicators (KPIs): Safety, Quality, Service and Productivity