Customer Solutions Advisor - Part time - West LakesAt Vodafone, we do 'retail' a little differently.
We are about connecting people, fostering community, and the satisfaction of helping others connect.
This motivates us to deliver excellent service.What you'll be doingYou will act as a customer champion, understanding their needs and helping them utilize technology in daily life.
If you enjoy finding solutions and connecting with people, you'll thrive here.
Your daily tasks may include:Getting hands-on with the latest devices, accessories, and perks, including music events from our partners.Offering tailored, value-for-money solutions to meet customer lifestyles.Supporting customers with troubleshooting and guiding them to confidently use the Vodafone app for self-service.No tech experience?
No problem.
We provide comprehensive training to enhance your knowledge in our dynamic industry.
Sounds appealing?Who are we looking for?We seek enthusiastic individuals who bring joy and positivity to customer interactions.
Excellent communication skills, adaptability, and an interest in technology are essential.
Your energy, attentiveness, and curiosity about our products will make you a great fit.
You can work a minimum of 15.25 hours across at least 3 shifts per week, with flexibility to pick up additional shifts, as we operate 7 days a week.What can we offer?Enjoy flexible hours, friendly colleagues, and attractive rewards:Competitive salary with incentives and bonuses based on sales performance.Unlimited calls, texts, and data with a Vodafone SIM plan—no phone bill!Wellbeing support, including volunteer, parental, gender affirmation leave, and an extra 5 days of leave.Comprehensive training on the latest technology, leadership, and coaching.Opportunities for career advancement into leadership or head office roles through our 'Future you' Intern and Work Experience programs, with uncapped commissions on sales.We welcome applications even if you don't meet every requirement.
At Vodafone, we value diversity and believe different perspectives make us stronger.
If you're excited about this role, apply now and let's grow together!What's next?Our recruitment process involves submitting your CV, completing a brief 15-minute assessment, a quick phone interview with our Talent Acquisition team, and an in-store interview with the Store Manager.
This is your chance to meet the team and learn more about working with us.
Applicants must be AU/NZ Citizens or Permanent Residents.About VodafoneVodafone Group plc is a British multinational telecommunications company.
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