Front Desk Receptionist
Clifton Family Dental – Clifton Beach, Cairns (QLD)
Part-time / Full-time opportunity
Clifton Family Dental is a well-established, modern family dental practice located in the beautiful Northern Beaches of Cairns. We pride ourselves on delivering high-quality dentistry with genuine care, professionalism, and exceptional patient experience.
We are currently seeking an enthusiastic, organised, and patient-focused Dental Receptionist to join our friendly and supportive team.
About the Role
As the first point of contact for our patients, you will play a vital role in creating a welcoming, calm, and professional experience from the moment they walk through the door.
Your responsibilities will include:
* Greeting patients warmly and managing front-desk operations
* Scheduling appointments and managing diaries efficiently
* Handling phone and email enquiries with professionalism and empathy
* Processing payments, health fund claims, and basic billing
* Maintaining accurate patient records and correspondence
* Supporting the clinical and management team as required
We are looking for someone who:
* Has previous experience as a dental receptionist (preferred but not essential for the right candidate)
* Is confident, well-presented, and communicates clearly
* Has strong organisational and multitasking skills
* Is comfortable using dental software (Dental4Web experience is an advantage)
* Takes pride in delivering outstanding customer service
* Is reliable, proactive, and a team player
Why Join Clifton Family Dental?
* Supportive, respectful, and family-oriented workplace
* Modern, well-equipped practice with a strong reputation
* Ongoing training and professional development
* Stable long-term opportunity with room to grow
* Work in one of Cairns' most desirable coastal locations
To Apply:
If you are passionate about patient care and would love to be part of a professional and caring dental team, we would love to hear from you.