Overview
Senior Program Officer (AO6) Logistics Support. Uniforms and Logistics is responsible for the provision of uniforms, PPE and operational equipment to all services and streams of the department. The logistics team manages the warehousing and supply of uniforms, PPE and operational equipment to the QFD staff and volunteer members, and provides supporting documentation, workforce engagement and customer service to meet service delivery requirements.
Reporting to the Program Manager, you will contribute to the effective delivery of the QFD Uniforms and Logistics Program. You will be responsible for the development and management of logistics procedures and documentation, including the QFD catalogue, online content and workforce communications. The position assists with cost centre management and maintenance, transition planning and task coordination to maintain program governance, ensure compliance, streamline logistics operations and safeguard the continuity of uniforms and equipment services for staff and volunteers.
Responsibilities
- Develop, implement, review and maintain logistics policies, practices and procedures to support the QFD Uniforms and Logistics Program, ensuring compliance with organisational standards and government requirements.
- Support end-to-end supply chain management for uniforms, PPE and operational equipment, ensuring services meet value-for-money, safety, risk, quality, and governance objectives.
- Contribute and/or support the delivery of logistics projects and transition initiatives, including the design and implementation of improved processes, systems and solutions that enhance operational capability.
- Undertake research, analysis and reporting to support decision-making and identify opportunities for improved efficiency, risk management and recommendations for improvement in service delivery.
- Contribute to workforce communications and produce innovative and creative content such as newsletters and guidance material, including presentations to support the program of and staff and volunteer engagement.
- Contract management oversight of PPE laundering, decontamination, maintenance and repair service, including service level performance and lifecycle management.
- Maintain accurate cost centre information and contribute to financial monitoring, forecasting and reporting to support program budget management and accountability.
- Develop and maintain skilled and effective relationships with internal and external stakeholders to support program activities and ensure effective service delivery and business objectives are achieved.
Qualifications
Key requirements
- Demonstrated knowledge of contemporary supply chain management practices, contract management principles and project management methodologies.
- Proficiency in the use of SAP or similar ERP systems, with advanced skills in Microsoft Office suite, Adobe Suite, data modelling, planning and analytics.
- Strong written and verbal communications skills to liaise effectively with stakeholders at all levels.
- Proven ability to establish, manage and monitor relationships with external logistics and warehousing providers, including oversight of service performance and delivery outcomes.
Highly desirable requirements
- As listed under Key requirements above.
Capabilities
Role: To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Individual Contributor (leading self)
- Vision
- Stimulates ideas and innovation
- Makes insightful decisions
Results
- Builds enduring relationships
- Drives accountability and outcomes
Accountability
- Fosters healthy and inclusive workplaces
- Demonstrates sound governance
Once you join us we will want you to exemplify the QFD shared values:
- Respect
- Integrity
- Courage
- Loyalty
- Trust
Occupational group : Logistics & Transport
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📌 Senior Program OfficerLogistics Support
🏢 Queensland Government
📍 Brisbane City