Description Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As our Food and Beverage Attendant, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes. Whether our guests are traveling on business or for fun, enjoying a quick night, or relaxing for the week, we thrive on making our guests stay brighter and helping them create memories that will last a lifetime. Irresistible smiles are our specialtyso, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family. Perth’s favourite Italian restaurant, located at the Holiday Inn West Perth, has its home at the former residence of one of Perth’s fashion moguls, Walsh's Menswear. Built in 1902, the heritage-listed building was carefully restored on the exterior to accommodate the modern restaurant, whilst paying homage to the iconic history it holds. A little taste of your day-to-day: Creating a warm welcome for all guests that sets the tone for their experience with us. Ensure timely delivery of orders, maintaining a high level of attention to detail. Owning your work area – managing stock, inventory and equipment as well as keeping the space clean and presentable. Anticipate guest needs and be proactive in addressing any requests or concerns. Uphold and comply with all health and safety standards. Handling cash and credit transactions accurately. Working closely with your restaurant and kitchen colleagues to deliver a truly seamless food service. Assisting with the set up and breakdown of dining and event spaces. Handling guest enquiries, concerns and special requests with professionalism Work collaboratively with all hotel departments. What we need from you: Previous experience working in a restaurant or customer service role, with a proven ability to provide exceptional guest/customer experience. Good knowledge of cocktail recipes and coffee making skills are advantageous. Outstanding customer service skills with a friendly and approachable demeanor. Confident in running your own section — delivering service with efficiency, warmth, and able to hold friendly conversations that enhance the guest experience. Strong attention to detail and commitment to high standards in presentation, hygiene, and service. Availability to work flexible hours, including weekends, mornings, evenings and holidays. Has the legal right to work in Australia Have a current Responsible Service of Alcohol (RSA) certification. Have evidence of completing a food safety course. What to expect from us: Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of a fun and amazing hotel team. You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including: Paid birthday leave Hotel perks like accommodation and food & beverage discounts Enhanced parental leave Proactive health days and flexible work options. Your career journey will be supported through our lifelong development program IHG Career Milestone celebrations Transfer of entitlements as you move and grow with IHG. Access to our retail discounts platform We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.