Join a Global Leader in Insurance, Risk Management, and Consulting
At Gallagher, we're more than just a company – we're a community. With over 71,000 employees across 130+ countries, we combine global expertise with a local presence to deliver exceptional results for our clients. Guided by our Shared Values, The Gallagher Way, we are proud to be recognised as one of Insurance Business Australia's Top Insurance Employers and Forbes Best Employers for Women.
We are a socially responsible and ethical organisation that values diversity, equity, and inclusion. If you're looking for a career where you can make a difference, grow professionally, and be part of a supportive team, we'd love to hear from you
About the Role
We're looking for a motivated and detail-oriented individual to join our team as a Broker Assistant. In this role, you'll work closely with our senior brokers to service and grow a client portfolio. This is a fantastic opportunity to develop your career in the insurance industry while contributing to our clients' success.
Key Responsibilities:
* Coordinate and compile new business quotes and renewals
* Deliver exceptional customer service with quick turnaround times to clients, brokers, underwriters and other stakeholders
* Assist with account management and debtor management
* Identify opportunities to improve internal processes and cost efficiencies, working closely with the Gallagher Service Centre
* Collect and analyse client information to support brokers in pinpointing key issues
* Ensure 100% accuracy in documentation and policies for both internal and external clients
* Stay informed about industry trends by attending training sessions, seminars and events
* Uphold ethical, professional, and integrity-driven business practices in all activities
What We're Looking For
We're seeking candidates with 1-2 years of experience in a similar role, ideally within the Insurance or Financial Services industry. However, if you're passionate about starting a career in insurance, we'd love to hear from you too
Key Skills and Qualifications:
* Tier 1 qualification (desirable) OR willingness to complete upon commencement (fully supported by Gallagher)
* Strong organisational and time management skills with the ability to prioritise and multi-task.
* Excellent verbal and written communication skills
* High attention to detail and strong administration skills
* A commitment to delivering outstanding client service
Why Join Gallagher?
At Gallagher, we believe in investing in our people. When you join us, you'll enjoy a range of benefits designed to support your personal and professional growth, including:
* Career Development: Access to training programs and personalised career pathways to help you achieve your goals
* Tuition Assistance: We'll support your learning and development journey
* Wellbeing Offerings: Prioritise your health and wellbeing with our comprehensive programs
* Lifestyle Leave: Enjoy an additional week of leave to focus on what matters most to you
* Gallagher Rewards: Discounts at over 350 major retailers
* Employee Stock Purchase Plan: Invest in our company's growth and share in our success
* Paid Volunteering Days: Give back to the community while being supported by Gallagher
* Salary Sacrificed Superannuation Options: Plan for your future with flexible superannuation options
Ready to Take the Next Step?
If you're ready to join a company that values your contributions and supports your growth, apply now via our careers website: Gallagher Careers For further information, feel free to contact our Talent Acquisition team at
Our Commitment to Diversity and Inclusion
Gallagher is an Equal Employment Opportunity (EEO) employer dedicated to fostering a workplace that celebrates diversity, equity, and inclusion. We welcome people of all backgrounds, ethnicities, faiths, sexual orientations, gender identities, and lifestyle choices. Join us in creating a workplace where everyone feels valued and empowered to thrive.
Please Note: Any offer of employment and ongoing employment is subject to the satisfactory completion of background checks conducted by Gallagher or an external third-party provider.