Telstra Retail: Customer Service & Sales Consultant
Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey and empowering customers by identifying the products and services they need to transform their telecommunications experience.
Key Responsibilities:
* Provide an exceptional in-store customer journey and empower customers by identifying the products and services they need to transform their telecommunications experience.
* Showcase your knowledge of the latest cutting-edge technology and gadgets and use it to support and solution for our customers.
* Achieve sales targets and KPIs by developing customised solutions for customers and using a progressive sales approach.
Why Work with Us:
* We offer a flexible, inclusive approach to parental leave – do it your way.
* You will have unlimited access to 17,000 learning programs – something for everyone.
* We provide monthly performance rewards and recognition programs.
* You will get 30% off Telstra services and exclusive discounts and offers across 240 brands and partners.
We're looking for talented individuals who are passionate about delivering outstanding customer service and have a drive to reach and exceed sales targets and KPIs. If you have a positive and resilient approach to customer service within a busy environment, we want to hear from you.
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work.