OverviewA global leader in consumer electronics is seeking an after-sales service operations specialist to join their team in Australia. In this hybrid role, you will manage inquiries and escalations, mentor customer-facing teams, and coordinate service centres across ANZ. ResponsibilitiesManage inquiries and escalations related to after-sales service. Mentor and support customer-facing teams to improve service quality. Coordinate service centres across ANZ to ensure timely resolutions. QualificationsStrong customer service experience. Complaint resolution skills. Understanding of consumer law. BenefitsProduct discounts. Training opportunities.#J-18808-Ljbffr