About the Role
As the Intake Officer you will have responsibility for the following:
- Assist in the development, implementation and documentation of the Integrity and Assessment administrative processes and practices.
- Assist in maintaining information technologies and the incident management database that represent best practice in compliance with relevant Acts and Regulations and departmental policies.
- Assist with maintaining effective time management practices for the Manager, including prioritising correspondence and responding to outstanding queries and requests for information. This includes, in some cases, being first point of contact for incoming complaints.
- Assist with developing, implementing and reviewing executive support systems and procedures within the unit.
- Maintain accuracy in all correspondence and administrative documents, in preparation and delivery of the unit's interactions with Queensland Police Service (QPS), Crime and Corruption Commission (CCC), Queensland College of Teachers (QCT) and other internal business units.
- Contribute as part of a team to the development of plans and key performance indicators that will measure and monitor performance so as to achieve improved outcomes with regard to case and file management.
Please view the Role Description for a full list of duties.
**How to Apply**:
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history).
- Attach a 1-page written statement in response to the attached role description.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Salary rate shown is reflective of full time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
📌 Intake Officer, Safety And Integrity - Referrals &
🏢 Education
📍 Brisbane