Trayne Consulting is currently recruiting for a Credit Manager (Advances) to join their Nationwide business, headquartered at Bundall on the Gold Coast.
Our Client is an established and growing mortgage-backed lending and investment business, that prides itself on its ability to provide straightforward finance solutions to its network of clients across Australia.
This is not a banking style (boring) credit role, Our Client needs thinkers and doers.
For this role, our Client is specifically looking for a team member that:
communicates effectively;
can prioritise and manage multiple clients at a time;
takes pride in ensuring excellent service and response times to clients;
seeks opportunity to take ownership and accountability;
loves looking at problems and getting to the bottom of them quickly; and
Can take charge of a team, keep them motivated and focused on prioritising work flows for exceptional service delivery, whilst providing mentorship.
Our Client has so far built, and is continuing to build, a team of self-motivated of successful focused people, who seek opportunities for improvement in life and in the workplace, while at the same time give back to the community through the charitable activities of the Client's business.
**Key Responsibilities**:
- Liaise with the Client's deal origination team to structure, price, review, assess and develop finance solutions for clients.
- Initiate and conduct enquiries around the parties involved in prospective deals.
- Liaise with the Client's collateral management team regarding potential security backing those deals.
- Ensure risk is managed by conducting thorough but timely enquiries into the deals and the parties involved.
- Liaise with all parties (including service providers) to follow-up, drive and manage good deals to settlement.
- Ensure at all times, relationships are developed and expanded through service delivery that is exceptional and timely.
- Assist team members in the prioritisation of workflow, while also helping to resolve deal issues.
- Create and develop workflow efficiencies.
- Identify and mitigate risks to the loan book and the business.
- Arrange and conduct training for Credit team members.
- Oversee and refine reporting for the Credit department.
- Identify and escalate deal and business issues to the Executive Management team.
**Skills & Attributes**
- Not be intimidated by the "day-to-days" listed above.
- Be a questioner. Want to understand the deal and how it will work.
- Enjoy the challenge of puzzles and getting them done correctly, and quickly.
- Be able to prioritize multiple tasks. But more importantly, communicate to understand when things are needed and be able to express expectations about when they can be delivered.
- Agree with these statements:
- Experience in lending/finance or property transactions will be a strong leg-up for this role (conveyancers and paralegals might do really well), but you will still need to have a desire to learn a new way to look at things.
- Numeracy skills and the ability to use Excel spreadsheets are base requirements.
- "Phone calls or face-to-face discussions are the best form of communication to achieve an outcome and develop a relationship".
- "It is ok to ask for help, but only after I have thought about the problem and tried to think of a solution first"
- "I like to collaborate to develop solutions and help clients, and this is best done alongside others in a team environment"
- "I want to lead a team of people, and help them to perform."
- "Leadership is service"
For the right person, this is the chance to be part of a growth story and to challenge yourself to grow with the Client. The Client has a small but growing team, and loves listening to new ideas, but likes it more when you execute and deliver on those ideas as part of the business.
Our Client does insist that people recharge and take annual leave for 2 weeks over the Christmas/New Year period, which will be part of your annual leave entitlements.
If you:
- have bothered to read through this advertisement;
- like what you have read; and
- have relevant experience,
**Salary**: $100,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Bundall, QLD: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)